1 Introduction
TIMEBUILT ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.timebuilt.watch or make a purchase from us.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European Union residents.
2 Data We Collect
2.1 Information You Provide
- Identity Data: Name, username, title
- Contact Data: Email, phone, addresses
- Financial Data: Payment details (processed by secure providers)
- Transaction Data: Orders, purchase history
- Communication Data: Correspondence, support tickets
2.2 Automatic Collection
- Device Information: Browser, OS, device type
- Log Data: IP address, pages viewed, timestamps
- Usage Data: How you interact with our site
3 How We Use Your Data
- Order Fulfillment: Process orders, payments, shipping
- Customer Service: Respond to inquiries, warranty claims
- Marketing: Newsletters, promotions (with consent)
- Improvement: Analyze usage, improve website
- Legal: Comply with obligations, protect rights
4 Legal Basis for Processing
| Legal Basis | When Applied |
|---|---|
| Contract | Processing orders, deliveries |
| Legitimate Interest | Fraud prevention, analytics |
| Consent | Marketing, non-essential cookies |
| Legal Obligation | Tax records, compliance |
5 Data Sharing
We do not sell your personal data. We share with:
- Payment Processors: PayPal, Stripe
- Shipping Partners: DHL, FedEx, UPS
- Service Providers: Email, hosting, analytics
- Legal Requirements: When required by law
6 International Transfers
Data may be transferred outside the EEA. We ensure protection via Standard Contractual Clauses and adequacy decisions.
7 Data Retention
| Data Type | Retention |
|---|---|
| Order Data | 7 years (legal) |
| Account Data | Until deletion + 30 days |
| Warranty Records | Warranty period + 2 years |
| Marketing | Until consent withdrawn |
8 Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Delete your data ("right to be forgotten")
- Restrict Processing: Limit how we use data
- Data Portability: Receive data in portable format
- Object: Object to processing or marketing
- Withdraw Consent: At any time
Contact privacy@timebuilt.watch to exercise these rights.
9 Cookies
| Type | Purpose |
|---|---|
| Essential | Cart, login (required) |
| Functional | Preferences (language, currency) |
| Analytics | Usage statistics |
| Marketing | Relevant ads (with consent) |
Manage cookies via browser settings.
10 Security
- SSL/TLS encryption
- PCI-DSS compliant payments
- Access controls and monitoring
- Regular security assessments
11 Children's Privacy
Our website is not for children under 16. We do not knowingly collect data from children.
12 Changes to This Policy
We may update this policy. Changes will be posted here. Significant changes will be notified by email.
13 Contact Us
Data Controller
TIMEBUILT
[Your Company Address]
[City, Postal Code]
France
Contact
Privacy: privacy@timebuilt.watch
General: contact@timebuilt.watch
Your Privacy, Your Control
You can access, correct, delete, or export your data anytime. Opt out of marketing via "unsubscribe" or contact us.